Privacy policy

Privacy Policy

This Privacy Policy describes how Vald Agency (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services. For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide and improve our Services, comply with applicable legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:
• Contact details including your name, address, phone number, and email.
• Customer support information, including the information you choose to include when communicating with us.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may limit your ability to use certain features of the Services.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include the use of cookies, pixels, and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection data, your IP address, and other information regarding your interaction with the Services.

How We Use Your Personal Information

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending communications by email or other channels and showing advertisements related to our services. This may include tailoring the Services and advertising shown on our Site or other websites.

If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in promoting our services in accordance with Art. 6 (1) (f) GDPR.

Communicating with You and Service Improvement

We use your personal information to provide customer support and improve our Services. This processing is based on our legitimate interest in providing effective services and maintaining our relationship with our partners and users according to Art. 6 (1) (f) GDPR.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Vald Agency
Gammel Kongevej 43
1610 København V
Denmark
Email: info@valdagency.com

For the purposes of applicable data protection laws, Vald Agency is the data controller of your personal information unless otherwise stated.